Smith/Packett's team of professionals provides seasoned expertise in the development, acquisition and operations of long term healthcare. Over the years, we have established solid operating partnerships and have broad based experience with governmental agencies regulating all aspects of senior care facilities. We know the business. Our track record speaks for itself, successfully navigating regulatory hurdles and completing projects on time and on budget.

JAMES R. "Jim" SMITH, founder of Smith/Packett, has over 30 years of experience in development and operations of long-term care facilities. Over the years, Jim has directed efforts within his company to work with municipalities throughout Virginia to replace elderly care facilities operated by local governments. His company has also focused on partnerships with management companies and other healthcare providers to provide long-term care facilities in many underserved areas.  Jim's experience extends into a sound expertise in reimbursement payor systems. He is a recognized expert in Medicare and Medicaid and other long-term care issues and as a result, frequently serves on national and state committees on reimbursement reform. He has served multiple terms on the Board of the Division of Medical Assistance for the Commonwealth of Virginia.

WILLIAM W. "Bill" TERRY III, General Counsel, joined Smith/Packett in November of 2005.Bill spent the previous 27 years in private practice with a Roanoke, Virginia law firm, including 17 years as the law firm's managing partner.During his years of private practice, Bill had a wide range of experience in representing businesses and financial institutions in transactional matters.Bill brings with him the experience of having negotiated numerous structured workouts and represented large commercial lenders in troubled loans, lender liability and bankruptcy related matters.

SUSAN F. ECKERT, Senior Vice President of Operations, joined Smith/Packett in January of 2009. She was formerly the Chief Operating Officer for Sage Senior Living and Vice President of Operations for the Shelter Group in Baltimore, Maryland. She has over 25 years of experience in operations, sales and marketing of senior housing and senior services including assisted living, independent living, adult day services, continuing care communities, dementia care and skilled nursing. Her leadership experience has included developing successful teams for company owned/operated and acquisition environments, including for-profit, non-profit and third party management.

CRAIG PENNY is a member of the Virginia State Bar and joined Smith/Packett in 2010.  Prior to joining the company, Craig practiced law for 6 years with a firm in Lexington, Virginia.  During his years of private practice, Craig advised clients on commercial and residential real estate transactions and financing, corporate administrative and transactional matters, contracts and business issues.  He also devoted much of his practice representing corporations and individuals in litigation. 

GENE WHITSELL joined Smith/Packett in June of 2010. He brings 25 years of experience in the planning and design of commercial, educational, institutional and residential facilities throughout the Southeast.  He has managed projects through all phases of the development process from inception to site selection and design through construction administration. Gene is a licensed landscape architect and received bachelors of Landscape architecture from Virginia Tech. He has served on the board for Economic development for Downtown Roanoke inc., Blue Ridge Parkway Planning Committee, Editor and Officer for the Virginia chapter of the American Society of Landscape Architects.

ANGELA T. "Angie" STANFILL, Vice President of Property Management, joined Smith/Packett in June of 2007. Prior to joining the company, Angie successfully worked for 11 years as Director of Commercial Property Management for the region’s largest commercial real estate firm working with multiple owners to maximize their investments through sharp forecasting and budgeting while maintaining tenant relations. She has supervised multiple tenant renovation projects and capital improvements for some of the largest buildings in the Roanoke Valley.